If these actions tend not to resolve The problem, the earbuds could possibly be defective. Be sure to return them to us, and We're going to arrange for just a alternative instantly.
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When dealing with Moon Rocks, make use of a dab Device, tweezers, or simply a knife to Carefully break them down. Be careful, since the sticky coating of oil and kief can depart residue. Clean your hands or use Alcoholic beverages wipes if managing with fingers.
For those who expertise a significant deviation within the envisioned battery lifetime, the product might be defective. In this sort of cases, be sure to contact us to arrange a substitute at your earliest convenience.
If these actions never take care of The problem, the earbuds could be defective. Be sure to return them to us for a substitution as quickly as possible.
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Action 2: Inspect the microphone holes for almost any blockages because of Dust. If present, Carefully thoroughly clean them by using a gentle fabric.
Take note: This characteristic can not be used When the charging case’s battery is small. If the situation’s indicator light is purple, cost it right up until the battery level reaches medium or large before endeavoring to activate the lighting results.
Phase 2: Cleanse the charging ports on both the earbuds and the case to get rid of any particles Which may interfere Along with the relationship.
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Action two: Alter your location to look for prospective interference, or exam the earbuds with a unique cellphone to rule out Bluetooth signal issues.
Phase 2: Ensure the ANC is set to the utmost degree. In the app, go the slider to your far proper to improve ANC. Alternatively, double-faucet any earbud and hold for three seconds to reset them.
Step 2: Examine the earbuds for debris Which may be clogging the speaker holes and cleaning them if required.
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